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We rely on the support of the community to enable us to continue caring for patients and to support their families and loved ones. It costs £16,500 a day to run our services. Your support makes a huge difference.
Emotional Support Service
If you are an adult patient under the care of Hospice and are affected by a life-limiting or end of life diagnosis, it is normal to experience feelings of loss or sadness as the illness progresses.
Sometimes you may cope well and at other times you may feel overwhelmed. Life limiting illnesses can have a huge emotional impact and the changes that occur along the way can make it difficult to manage feelings. Patients and their families face many challenges and uncertainties and whilst many cope with these challenges, some may benefit from further support.
How the service works
Our free and confidential service is made up of a small team of qualified counsellors and volunteers.
This support can be an opportunity to talk in confidence about the impact of living with, or caring for, or supporting someone living with a life limiting illness or end of life diagnosis. The support is focused on you.
“It helped me to look at things in a different way.”
Support offered
Emotional support is available for patients of Hospice, their families, carers, and friends. All support is person-centred and non-directive and can provide an opportunity to talk in confidence about the consequences of the life limiting illness. Many people find it helps to talk with someone who is not part of their family or close circle of friends.
We can also support adults by providing information and resources to help them talk with children and young people about someone close to them who is an adult patient of hospice. We work closely with parents and carers to support children. As parents and carers, you may be best placed in helping children through their emotions.
Emotional support
After an initial assessment, you may be offered some of the following support. All our services are free of charge.
One to one individual counselling for patients of Hospice
If you are an in-patient at Clarkson House, we can offer one to one emotional support in the privacy of your room. You can also book an appointment for support in our private counselling rooms, over the phone, online or, in exceptional circumstances, at home.
One to one individual counselling for adult family members and friends
You can attend a pre-booked appointment for face-to-face support in our private counselling rooms, over the phone, online or via email.
Couple Support
Couples may attend a pre-booked session together in our private counselling rooms or online. We are also able to provide support in your room, with you and your partner if you are an in-patient at Clarkson House.
Family Support
Our service can also provide therapeutic family support. This support will be a pre-booked session for the adult patient and their family members.
Emotional support for children and young people
Talking openly and straight forwardly about the possible changes to come can help children understand what is going on and provide reassurance. It can also give an opportunity for them to ask questions. We can be here to help navigate these difficult conversations.
We can offer the following support with a qualified counsellor to work with children.
One to one individual counselling
We can support children and young people to develop the skills to cope with the sometimes overwhelming feelings of loss. We support children and young people to understand that emotions are normal and to have the confidence to ask for help when they are struggling. The session allows space to process thoughts and feelings through age-appropriate activities, arts, and crafts at their level of understanding. These confidential sessions are pre-booked, at a mutually convenient time, in our private counselling rooms and last no longer than an hour.
Emotional Support Group
We are here to help navigate difficult conversations to support children and young people experiencing grief. All support provided is with qualified counsellors experienced in working with this age group. We can provide small therapeutic group work to support children and young people who have an adult family member who is a patient of hospice.
Emotional Support Referral Forms
If you require this service, please download the relevant referral forms below and email to bereavement@jerseyhospicecare.com or post to the address below:
Jersey Hospice Care
Mont Cochon
St Helier
JE2 3JB
Alternatively you can contact the service directly, by phoning (01534) 285144.
Speak to someone
Contact the Community Bereavement and Emotional Support Team.
Call Us
You can contact us on the below number. If no on is available to answer your call please leave a message and someone will get back to you.
Call (01534) 285144
Email us
This email address is monitored from 09:00 to 17:00, Monday to Friday. Emails received outside of these times will be dealt with the next working day.
Email us